At Zzenshop, we are committed to delivering your orders promptly and efficiently. Below, you'll find details about our shipping process, timelines, and policies.
Shipping Locations
We ship to most locations within the United States. Unfortunately, we do not currently offer international shipping.
Processing Time
- Order Processing: Orders are processed within 1-3 business days after payment is confirmed.
- Exceptions: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Estimated Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
Delivery times are estimates and may vary due to factors such as carrier delays or high demand periods.
Shipping Costs
Shipping fees are calculated at checkout based on the shipping method, destination, and order weight.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor the progress of your delivery.
Failed Deliveries and Incorrect Addresses
Ensure your shipping address is accurate during checkout.
- If a delivery fails due to an incorrect address provided by the customer, additional shipping fees may apply to re-ship the order.
- Zzenshop is not responsible for delays caused by the carrier or factors outside our control.
Lost or Damaged Packages
- If your order is lost or arrives damaged, contact us at support@zzenshop.com or call (551) 830-5551 within 7 days of delivery.
- We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.
Contact Us
For questions or concerns about your order, feel free to reach out:
Zzenshop
7540 Temple St.
Clifton, NJ 07011, USA
Email: support@zzenshop.com
Phone: (551) 830-5551
Thank you for shopping with Zzenshop!